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Account suspended!! Help

YahyaSimon
Great Neighbour / Super Voisin

Hi why am I getting this message on my account when I have topped up a $40 voucher on 25th. And it shows I have a total of $42 available funds??

"Please disregard this message if you have enough funds in your balance or are on AutoPay.
Your account has been suspended. Make a payment to reactive your current plan. Suspended accounts are deactivated after 90 days of non-payment and you will lose your phone number and service."
 
1 REPLY 1

liuxinbing
Model Citizen / Citoyen Modèle

this a known glitch that PM doesn't want to fix. They already knew it, that's why it says disregard it. So just disregard it, wait for 12 hours. Mine takes 16 hours. That message should disappear after that.

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