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Account set up

Keithneeds
Great Neighbour / Super Voisin

I started to order a plan .i entered all my credit card info. How do i remove that card data and cancel

4 REPLIES 4

Keithneeds
Great Neighbour / Super Voisin

I am slow to reply but thank you for your reply. It was the help I needed to set me in the right direction

@Keithneeds   The direct/private message system @hTideGnow  gave you a link to is not A1, it puts you in contact with a Public Mobile customer support agent.

Keithneeds
Great Neighbour / Super Voisin

Thank you for your live help. I need to cancel because I can not manage thru this system of robotic communications.

hTideGnow
Mayor / Maire

HI @Keithneeds 

you want to cancel already?  

You will have to ask support to help , you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

 

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