10-01-2018 04:49 PM - edited 01-05-2022 05:49 AM
Still waiting after 2 days to speak to someone about just simply getting my password reset. Should not take this long
10-01-2018 05:38 PM
@jayjay1983 wrote:48 hours? Why so long I just want to get on my account, where is the problem? I can't do it on a phone tablet computer or laptop. I've even tried an xbox
I know it can be really frustrating but things are usually good just try to remember “Less for less” is their company statement, and the only thing less is official customer service, a lot less. Its why they are so cheap. Things WILL work and its WILL be good, the only time you will be cheesed is when you need an accurate response in a timely manner from the moderator team.
10-01-2018 04:58 PM
48 hours? Why so long I just want to get on my account, where is the problem? I can't do it on a phone tablet computer or laptop. I've even tried an xbox
10-01-2018 04:56 PM
And I've been trying it for a month with no success
10-01-2018 04:56 PM
I can't go past step one. It's a blank screen
10-01-2018 04:51 PM
@jayjay1983mods are replying 48-72 hours at the moment.
i am assuming you tried the password reset function? it is supposed to be working now.