12-10-2022 05:45 AM
The scheduled account upgrade from 3G/2GB worked on Dec 7 to 4G/15GB.
However when I look in my account plan now it shows as 3G/2GB.
Support please advise & resolve
Solved! Go to Solution.
12-10-2022 06:27 AM
So I just logged back in & now shows 4G/15GB, so refreshing browser cleared issue.
Thanks for suggestions
12-10-2022 05:58 AM - edited 12-10-2022 05:58 AM
@canuk
When in Self Serve, click this spinner icon to refresh page:
12-10-2022 05:54 AM
@canuksign In again using incognito mode .. cached page is usually the culprit
