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Account payment

alpine1
Great Neighbour / Super Voisin

Why has my account been suspended when I am set up on automatic pay

4 REPLIES 4

akb13
Good Citizen / Bon Citoyen

@alpine1 pinging to see if the issue was resolved. been having a similar issue

RossN
Mayor / Maire

@alpine1 Hi does your cc need to be updated? Auto pay does fail see if money is sitting in available funds if so look for a reactivate button , press it and reboot your phone 

hairbag1
Mayor / Maire

If your renewal date is today...ignore the Suspended notice as long as your phones features are still working.

dust2dust
Mayor / Maire

Are any services working?

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