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Every self-service option says 404 or maintenance

JennyLM
Great Neighbour / Super Voisin

Every option I choose from the self-serve portal main page says the page is not found or is under maintenance.  I cannot do anything.  I cannot add add-ons.  I have no data and need to add data.

 

When will it be working again!

5 REPLIES 5

will13am
Oracle
Oracle

Everything is working for me.  

softech
Mayor / Maire

@JennyLM 

 

logoff first.   wait 2 mins, try again with another browser,  Edge/Firefox/Chrome..

dabr
Mayor / Maire

@JennyLM    If you know your 4 digit PIN and have a CC registered on account, you should be able to purchase add-on data by dialing 611 and following prompts.

Yummy
Mayor / Maire

Nope. It works as expected.

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh.

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