11-29-2022 10:24 AM
Please how long does it take for CSa to reply a request .
Solved! Go to Solution.
11-29-2022 10:35 AM
Agent usually reply 15-90 min after receiving request.
To see your account number, log in to your account and click on Profile, scroll down, look at right hand part of the screen. Hover mouse over crossed eye and account will be revealed.
11-29-2022 10:27 AM
Are you able to log into your Self Serve account? Your account number is virebale from the Profile area of your Self Serve account.
11-29-2022 10:25 AM
Anywhere from a few minutes to a day or two, depends on busy they are.