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Account login error

Schan916
Great Neighbour / Super Voisin

Hello,

 I need to update my credit card info that’s on file with PM. I’m an existing user and am already subscribed to a plan. However every time I try to login, either in the app or browser, it takes me to a page that says “let’s complete your activation”. I only have two options on that page: resume activation or go to login page.

Can someone let me know please why I’m stuck in this login loop, and how to get out of it?

Thanks.

1 REPLY 1

Yummy
Mayor / Maire

Try to use different browser, clear cache, use incognito mode.

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