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Account locked

Asia1
Great Neighbour / Super Voisin

My self serve account is locked I donot  know how to unlock it.

1 REPLY 1


@Asia1 wrote:

My self serve account is locked I donot  know how to unlock it.


Wait 1 hour and then try logging in.

 

If that does not work, The next thing to try would be reset your password. Try here: Public Mobile - Forgot Your Password?

 

If that does not work, open a ticket by clicking on: 

https://publicmobile.ca/chatbot

Once there, type in "forgot security question answer".

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