Account information

[MADUSER1]

Every time I try to log in to my account I ONLY get option to COMPLETE YOUR ACTIVATION???????? My account has been active for years...what gives

[CSA_PM]

Thank you for bringing this to our attention! The customer was already in a private conversation with one of our agents when the post was escalated. The agent will continue assisting them directly.

[MADUSER1]

SAME ISSUE...I've chatted with SEVEN admins and NONE of them have solved it. They obvipusly have issues. Rogers or Bell here I come

[MADUSER1]

Really?????? I've used it MANY times to access my account to view current plan, payment history, usage etc....

[softech]

@MADUSER1 

the error you got indicates that your email login is not linked properly with a Public Mobile account.  Easy fix for PM support but you need to engage them by direct message here: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there