Account deactivation

[Genevieve07]

I would like to close my account please.

[Genevieve07]

Perfect! Thanks 

[Dunkman]

@Genevieve07 

Once you are unsubscribed, you will not be charged going forward.  At your next renewal date in December, your plan will become suspended. 

[Genevieve07]

It says I'm unsubscribed but they're still going to try to bill my account in December?

[Genevieve07]

Thanks!

[Dunkman · Accepted solution]

@Genevieve07 

You can unsubscribe from your subscription.  That will stop pre authorized payments.  On the next renewal date, your account will be suspended. Once suspended over 90 days, your account will be permanently closed and number lost. 

If you want to keep your number, you can port to another mobile company. Once the port is done, your PM account is closed permanently.