3 weeks ago
- last edited
3 weeks ago
by
computergeek541
3 weeks ago
@Douggy wrote:Does anyone know who to call or talk to about canceling my account ?
Log in to your account and disable Subscribed (same as Autopay). Your acct will deactivate after 90 days in suspension. Another way is to port your PM number to a different cell provider..once successfully ported away, your PM acct is deactivated automatically.
3 weeks ago
it is prepaid, then you can just do it online, stop the subscription.
you can't delete your account.
3 weeks ago
you don't need to talk to anyone to cancel the account. PM is prepaid, so you just need to stop paying for next cycle or port out the number , once number is ported, the account will be closed
to stop renewal, you can login My Account, and go to Payment, Manage Subscription and turn off Subscribed. Or if you like , you can also ask PM to remove the credit card from the account