Account Sign In Problem

[Jan-cell]

The following message appears after I sign in to My Account: "Internal System Error". When is this going to be repaired? I need to update my credit card information.

[JL9]

That usually happens once a week give or take (sometimes more) over night and just have to wait it out until the morning

[Jan-cell]

Thank you, softech! I finally got in after repeated tries and a frustrating exchange with simon.

[softech · Accepted solution]

@Jan-cell   Try again now, it works for me now.  

[computergeek541]

You'll need to do the credit card update at a later time when the Self Serve website is working again. No one here knowa exactly when that'll be.