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Naj1
Great Neighbour / Super Voisin

I currently have $60 of funds in my account after redeeming rewards. What happens to these funds if I port my number to another carrier?

5 REPLIES 5

@Naj1 


@Naj1 wrote:

Thanks again. Is there an option to port out and keep my plan with PM (get assigned another number)?


Unfortunately, Public will not allow that.  Once you port out, your account will be immediately closed.  Public mobile will not re-assign a new number for the old account. 

Public mobile does not pro-rate plans if you leave early. Since prepaid. 

Naj1
Great Neighbour / Super Voisin

Thanks again. Is there an option to port out and keep my plan with PM (get assigned another number)?

Handy1
Mayor / Maire

@Naj1  No PM it pre paid and no pro rating , best to use up your available funds before you port out . Otherwise it’s use it or lose it 

Naj1
Great Neighbour / Super Voisin

Thank you for prompt response. If I switch carriers mid billing cycle, am I refunded partially?

Dunkman
Oracle
Oracle

@Naj1 

If you port to another carrier, unfortunately, you will lose whatever is left in your available funds.  

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