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Accidently bought data twice

NorLap
Great Neighbour / Super Voisin

Never mind.  Contacting customer support

2 REPLIES 2

HALIMACS
Mayor / Maire

@NorLap 

normally there are no refunds here, but if you ask the customer support agents nicely, they may credit the second purchase to your available funds

To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here 


You’ll need to be logged into your Community account for the link to work.


Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

hairbag1
Mayor / Maire

@NorLap 

you can ask for credit to your account. Use this link to contact CSA..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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