10-21-2023 01:00 PM - edited 10-21-2023 01:06 PM
10-21-2023 01:01 PM - edited 10-21-2023 01:01 PM
normally there are no refunds here, but if you ask the customer support agents nicely, they may credit the second purchase to your available funds
To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here
You’ll need to be logged into your Community account for the link to work.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
10-21-2023 01:01 PM
you can ask for credit to your account. Use this link to contact CSA..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437