Accidentally gave wrong fido account number when transferring from Fido
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09-03-2019 09:03 PM - edited 01-05-2022 06:50 AM
Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over?
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09-03-2019 10:49 PM - edited 09-03-2019 10:49 PM
@Gurjant wrote:Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over?
Portig failer if you give wrong account number. Get the right one and give that to the moderators. You can't fix broken porting yourself.
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09-03-2019 09:48 PM
@Gurjant Try this link to submit a ticket request https://www.publicmobile.ca/en/bc/get-help/form/U2FsdGVkX1-RLpHukozc6CzWJWWe0PDvIzbugdQuDVQwLGiwWEuA...
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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09-03-2019 09:11 PM
@Gurjant yes I would say that is a posibility you will have to contact a moderator for help https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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09-03-2019 09:10 PM
Contact a moderator for assistance. Moderator can be reached at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 It can take 48 - 72 hours for a response.
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09-03-2019 09:08 PM
Yes, I would assume that is be the problem.
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