10-25-2017 10:14 PM - edited 01-04-2022 02:49 PM
10-25-2017 10:38 PM
@jblackwell wrote:Hi there,
I ran out of data this month and in my attempt to buy myself more, I think I accidentally added 200 mb to my account every month! I just wanted to top up for this month, not every month to come.
Help! Any ideas how to fix?
Thanks in advance 🙂
How do you know that you did this?? And if you did, I am sure there is an option to shut it down as well.
I realized, actually, just today I never cancelled my MLB subsription, and I guess MLB continues to charge for services not rendered. A little differnt, sure. My point, though, you should see an option to cancel.
That said, looking at the add-on packaging, I am pretty sure you can't automatically have add-on added every month automatically. I can't see where that's a provision.
10-25-2017 10:34 PM
@jblackwell, I don't think you added 200mb for every month. The addons are a one time purchase and carry over any unused data until you need it next. So if you use 100mb and then y our plan renews you will ahve 100mb left and could use it 6 months later or whatever it might be.
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10-25-2017 10:27 PM
just wanted to clarify, you only want the 200 mb for this month only until it is done right?