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Access Point help

RasMorgan
Great Neighbour / Super Voisin

i need help setting up the access point APN and my new phone which is a LG G4.

the phone working i can make ph calls but there is no internet coming...

this what i did so far.

NAME

Public Mobile

 

APN

sp.mb.com

 

MMSC

http://aliasredirect.net/proxy/mb/mmsc

 

MMS proxy

74.49.0.18

 

MMS port

80

 

MCC

302

 

MNC

220

 

APN type

default,mms,supl

 

APN protocol

IPv4/IPv6

 

APN roaming protocol

IPv4

 

so what is it am not doing plz?

 

4 REPLIES 4

geopublic
Mayor / Maire

@RasMorgan wrote:

i need help setting up the access point APN and my new phone which is a LG G4.

the phone working i can make ph calls but there is no internet coming...

this what i did so far.

NAME

Public Mobile

 

APN

sp.mb.com

 

MMSC

http://aliasredirect.net/proxy/mb/mmsc

 

MMS proxy

74.49.0.18

 

MMS port

80

 

MCC

302

 

MNC

220

 

APN type

default,mms,supl

 

APN protocol

IPv4/IPv6

 

APN roaming protocol

IPv4

 

so what is it am not doing plz?

 


@RasMorgan  You are not doing anything wrong. The problem is that with that device you need to reset your network settings and restart the device. If you can access data then problem solved, otherwise you need to backup your phone and do a factory reset to get data going on that device.

gblackma
Mayor / Maire

Thanks @brettster99 , @RasMorgan @ LG phones require at minimum a network reset and sometimes a factory reset is required. Try a network reset first.

Reset Network Settings LG Stylo 4
  1. Hold down the Power key for a few seconds to turn on the device.
  2. Then select Main Menu and Settings.
  3. After that tap General and Backup & Reset.
  4. Now choose Network Settings Reset and Reset Settings.
  5. Finally tap Reset Settings.
  6. Great!

Restart your phone, re-enter your WiFi if necessary, accept all updates.  Once you have done this use these APN settings:

 

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set     
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

 

Save, enable data and try to send an mms text message and to surf the net.  Welcome to PM.  Stay safe.

brettster99
Deputy Mayor / Adjoint au Maire

@gblackma @Luddite @Naepalm @darlicious @mpcdesign @gpixel @Anonymous 

@AE_Collector 

Any thoughts? I am not sure what the possible answer could be.

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