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APN settings not working

4199
Great Neighbour / Super Voisin

Hello all, today I activated my Public sim, set it up, and attempted to connect to data on my Android 8.1 device. I realized shortly after that you have to set up an APN on Android phones in order to get proper connection. However after setting up the APN as per the official post when trying to save the APN I get hit with this error every time:

Screenshot_20240806-141654.png

 

 

 

 

 

 

 

 

 

 

After this I tried fiddling around with various settings including this set of settings, but the same error always came up. If anybody has an idea of how to fix this please let me know ASAP!

6 REPLIES 6

@4199 

For APN type, trying entering: default,mms  

(No spaces after the comma)


@4199 wrote:

Typing the APN in all caps did not work unfortunately


@4199 , this is the latest help article for APN settings.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

4199
Great Neighbour / Super Voisin

Typing the APN in all caps did not work unfortunately

Handy1
Mayor / Maire

@4199  You should be able to update the APN yourself . You might need to in caps APN SP.MB.COM . But if you can’t use the link provided below 

4199
Great Neighbour / Super Voisin

Yes I meant public, sorry for the typo

Handy1
Mayor / Maire

@4199  You activated on freedom SIM ? This is public mobile . Or did you mean activated public mobile sim ? If  freedom you need contact them . But if public here’s link for support 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

 

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