09-03-2023 02:23 PM - last edited on 09-03-2023 02:38 PM by computergeek541
Hi all, I’ve been a public mobile user for just over 3 years now and use autopay on my current monthly plan. I currently have a $40/month plan and after my rewards (totaling $5 off/month) taken off I pay $35/month before taxes. I’m interested in the 90 day subscription plan as a current deal is offering $5 off per 30 days. I’m concerned I will not continue to receive my loyalty and auto pay discount monthly. Will I still receive my $5/month off every 30 days or would it be once every 90 days? Does this make sense? Thanks in advance!
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09-04-2023 01:10 PM
Hi Will13am, are you finally able to get 3X autopay reward for your new plan?And how do you ask CSA?
Thanks for sharing.
09-03-2023 04:53 PM
@MrMittensSr , from my personal experience, you will get 1x rewards for loyalty and referral every 30 days. The auto pay was issued at 1x once only at renewal. I did not receive an auto pay reward after 30 days, I had to ask a CSA to manually apply the reward. Apparently auto pay reward is supposedly paid out at 3x on renewal. In any event, there might be a slight inconvenience but you should get all the rewards.
09-03-2023 02:37 PM - edited 09-03-2023 02:38 PM
Hi @MrMittensSr
You will continue to get all your legacy rewards x3. It's rewarded for 30 days. Just never change over to the new points system.