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711 voucher system down?

SunshineBlue
Great Neighbour / Super Voisin

I didn't realize I needed a new voucher for my plan so I went to the 711 down the road but their machine declined twice. 

Not my payment but the system declined it. Is this a one off or am I going to have this issue at London drugs or Walmart too?

4 REPLIES 4

Bryguyya
Great Neighbour / Super Voisin

I'm newr Vancouver BC and I've gone 14 days in a row to 4 different places rhag sell the vouchers and all 4 systems are down. I assume its public mobile because it's all 4 stores.


@SunshineBlue wrote:

I didn't realize I needed a new voucher for my plan so I went to the 711 down the road but their machine declined twice. 

Not my payment but the system declined it. Is this a one off or am I going to have this issue at London drugs or Walmart too?


Out of the stores that you've mentioned, none of 7-Eleven, Walmart, nor London Drugs can provide Public Mobile vouchers any longer.

Dunkman
Oracle
Oracle

@SunshineBlue 

One customer did find similar issues yesterday. They had to go to Shoppers and it worked. 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Vouchers/td-p/1377107

softech
Oracle
Oracle

@SunshineBlue 

 Shoppers Drug Mart and Canadian Tire are both reliable ones for getting vouchers

If you don't mind paying extra service fees, you can also buy online at  muskbird.com/ding.com/recharge.com

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