08-20-2019 03:35 PM - edited 01-05-2022 06:31 AM
08-20-2019 04:04 PM
Ok, did that, thanks for your help
08-20-2019 03:59 PM
@Elijah89 wrote:I did include the @CS_Agent tag in my message, is there a better way
The moderator will not usually look at tags on this public forum. You will need to private message moderator as described above in the post.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-20-2019 03:41 PM
I did include the @CS_Agent tag in my message, is there a better way
08-20-2019 03:40 PM - edited 08-20-2019 03:41 PM
@Elijah89 , during activation you would have been required to select a 4 digit PIN. The selected PIN would have been sent to your phone via SMS upon activation being completed. If you forget or wish to change it, you need to contact the moderator team. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.