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4G plan

naren1
Great Neighbour / Super Voisin

Hello,

I need to change my plan

4 REPLIES 4

HALIMACS
Mayor / Maire

@naren1 

 

When logged into self serve, choose the “plans and add on” section to the left, then select from either 3G or 4G suite of available plans.

 

Use the arrows to toggle between the available plans.

 

When you find one that suits, select it and be certain to schedule the change on your next renewal. If you do not do this, you will lose whatever is left of your current cycle as immediate plan changes do not provide refunds of what is left on your current cycle.

 

if you are switching from a 3G to 4G plan, also bear in mind that it may take up to 48 hours for the increased data speeds to be noticeable.

 

 

 

walker1
Mayor / Maire

@naren1 

You can change your plan yourself from inside your account.   Just login.

 

It's best to schedule your plan change for your next renewal date and not change right away.

 

Meow
Mayor / Maire

Easy to do; log in to your account and click on

Meow_0-1673548332992.png

then

Meow_1-1673548339942.png

pick 4G and scroll through plans on right side.

Handy1
Mayor / Maire

@naren1 @Log into your self serve and go to plan / addon tabs and change 4G plan 

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