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40$ plan activated and 50% promotion not added

ArpithaGirish
Good Citizen / Bon Citoyen

Plan activated today.I am a new customer referred by one of my friends with 50% off plan. I chose 40$ plan and paid 20$+ tax at the beginning. But that promotion was not added into my account and the account says it is suspended.

6 REPLIES 6

@ArpithaGirish  If you tap the down arrow by the time stamp of the except solution you can edit it and remove the solution yourself @ArpithaGirish 

ArpithaGirish
Good Citizen / Bon Citoyen

Thanks Handy 

ArpithaGirish
Good Citizen / Bon Citoyen

I don't accept the solution. It's was selected by mistake. Can the CS agent inspect fast this issues ? It's so frustrating to use the service . I would rather stay in my 25$ plan with 20gb than this pathetic support.

nadiaumar26
Good Citizen / Bon Citoyen

I’m facing the same issue charge twice 22.60 and renewal is showing 45.2 don’t what is happing 

nadiaumar26
Good Citizen / Bon Citoyen

CS Agent is not responding and I don’t think so they will respond today must be over loaded 

Handy1
Mayor / Maire

@ArpithaGirish  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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