3G vs 4G

[rossputin]

Changed to the new 4G/12 GB plan almost 2 weeks ago.

On a brief call and noticed it said 3G. Should this concern me?

iPhone 12

 

[gpixel]

@rossputin 

voice on PM uses 3g. we don't have volte...

[Outdoorsman]

@rossputin hi it is my understanding that it switches to 3g to make a phone call

[softech]

@rossputin 

you sure you changed the Preferred network to 4G ?

If it shows 3G on the network, it is not problem with 3G speed plan or 4G speed as 3G speed plan can use LTE/4G network as well, it just will run slower on 4G network if you have a 3G speed plan

I suggest you to check it in different area.  It could be a local network issue

Also, make sure when you are checking the signal, you are not on a call.  Even with 4G speed plan, voice still use 3G and you will see this when you are on  a voice call

[walker1]

@rossputin   Nothing to worry about. Just change settings in your phone to choose the network automatically .  Don't manually choose 3g or 4G.

Even with a 4G plan, calls still use the 3G network as before your switch of plan.

[Metal1967]

@rossputin  Depends on your phone settings.. if you purchased 4 g from PM you’ll get 4g