05-11-2020 06:17 PM - edited 01-05-2022 11:53 AM
Hi I submitted my email for the 30 days for $0 may 5-7 and then activated my SIM card however my credit card has been charged and there doesn’t seem to be a credit. Has the promotion been overlooked?
Solved! Go to Solution.
05-11-2020 06:24 PM - edited 05-11-2020 06:27 PM
@Rk3 wrote:Hi I submitted my email for the 30 days for $0 may 5-7 and then activated my SIM card however my credit card has been charged and there doesn’t seem to be a credit. Has the promotion been overlooked?
Are you porting in a Qc phone number or select a Qc number during activation?
If yes, you will be charged $30 + 15% Qc tax = $34,50
How much PM charged you on your credit card?
05-11-2020 06:20 PM
Thanks.
05-11-2020 06:18 PM
@Rk3 wrote:Hi I submitted my email for the 30 days for $0 may 5-7 and then activated my SIM card however my credit card has been charged and there doesn’t seem to be a credit. Has the promotion been overlooked?
Your promotion will be credited to your account within 30 days from activation.