09-16-2025 10:18 AM
how do I find my accounts
09-16-2025 10:46 AM
hi @seahound
on the login screen, click Forgot email and then check all your email to see which one got the PM email
if you cannot find the login email address still, ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
09-16-2025 10:22 AM
@seahound if you have 2 accounts, you will definitely have 2 unique email addresses for them. You can log in to the PM site or app, and check your personal details there. Account #, Sim card#, phone number etc. Hope this helps.
