12-15-2017 04:55 PM - edited 01-04-2022 03:07 PM
12-15-2017 07:38 PM
@ShawnC13 i was not aware of when this promo finished, and when i got promo data my promo came in after 1 day. speaking from my own experience
12-15-2017 07:37 PM
I've sent a message to the moderator team. Thank you
12-15-2017 07:05 PM
@passiveegg, where did you get this information? What you said is totally wrong. First of all the Promo ended Nov 20th so if they activated yesterday they don't qualify and it would be added to the account within 72 hours not one day.
@Jwlau, now if you activated before Nov 20th, and you haven't received your bonus data
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12-15-2017 06:53 PM
Didn't that 1GB add-on promo expire a few weeks ago now?
12-15-2017 06:37 PM
You will recieve the additionnal data bonus after 1 business day, so since you activated it today, you will see it on your self serve on monday for sure. please message back if you dont.
12-15-2017 04:59 PM
12-15-2017 04:58 PM
Hi @Jwlau,
If you signed up during the promotional period and do not see the 1GB in additional data from the promo, you will need to send a message to the Moderators using the below link with your account number and phone number, and explain to them that you are missing the 1GB promotional data add-on, for them to look into the issue:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437