11-04-2016 04:40 PM - edited 01-04-2022 06:02 PM
11-04-2016 05:18 PM
@ShawnC13 problem is people start getting confused very easy. Just go on facebook and when you look at PM advertise just read through comments and you will see how many people are skeptical.
Cuz they read 4 GB of data over 90 Days. It's much easier people to get convinced by saying 12 GB of data over 90 days.
Also i'm tired of people saying that Oh Wind provide me more data. 5 Gb /month. here i get only 4 gb over 3 months.
Just read through that things man and see how people react.
It's so sad.
11-04-2016 04:59 PM
I agree that it is sort of confusing. I mean it took me 5 secconds to figure it out but at first glance I was confused.
11-04-2016 04:53 PM
Unless they have changed the poster from when it was first released it makes sense to me. 4gb data, unlimited talk, unlimited text $40 /month* Then the * states on a 90 day plan and conditions apply. They are trying to bring the pricing units the same as other providers which is monthly. Saying $120 for 90 days would make people have to do quick math simple for some but not others. But it could help when people realise it is 12gb over 90 days not just 4 gb a month so you may use 3g one month then 6 and finally 3 so not penalized for going over and don't lose data for not using it.
So near the end of your 90 days check your data usage and stream like crazy to use it all up!!
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-04-2016 04:48 PM
maybe you misheared them, it should be average 4gb per month and 12 gb over 90 days.
11-04-2016 04:45 PM - edited 11-04-2016 04:46 PM
Yeah when I first saw the headline I had to double check to see if it was really 4GB per month, which I quickly figured out it is, but that double checking could cause some people to hold back. Either advertise 4GB per month (making sure to mention LTE) or 12GB over 90 days.
On the other hand, with the amount of people having issues porting and how overloaded our mods are dealing with this, it might be a good idea to slow things down a bit in terms of having new customers come in...