53m ago
37m ago
The eSIM will be downloaded to the phone you purchased the eSIM from on the PM app. You can’t purchase from another phone to the phone you want the eSIM to go to.
You will need to contact a CS_Agent to help you straighten this out:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437