@hughdyment9- The company isn't technically required to give any notice to individual customers. They only need to put something on the plans page. That they DID give individual notice to many customers was a reasonable gesture, but they didn't have to. But they still didn't fulfill their legal requirement to do what they contracted with customers to do until 3 months later.
There was a $10 plan a couple years ago. It was a low usage plan that people used as an "emergency" phone or simply have low usage needs. I had 3 accounts on it. I still have 2 accounts on it ($13).
This was a force change. Other plans have come and gone where the customer stays on it and then comes to realize that the plan has been improved but they then have to change to the new plan. Not this one. They forced those plan holders into the new plan. Yet the features stayed the same, unlike the other plans mentioned where the features had been improved but not given.
