02-17-2021 05:31 PM - edited 01-06-2022 02:07 AM
So I used a referral code while activating my sim and account but I got charged the full amount of my plan. Where can I find my 10$ credit?
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02-18-2021 11:25 AM
It would be assumed by some that the $10 would be immediately applied to your first payment to help offset the price of the $10 SIM card. But all documentation does say will be applied to your account within 72 hours which makes it clear that it is not an instantaneous credit. But I do see how one would expect it right away. It’s still good to go against your second payment or to purchase add-on(s).
02-18-2021 10:11 AM
The $10 will appear in your account balance usually on the next business day. You should see it within 24 hours, but allow 72 hours.
02-17-2021 05:33 PM
@seandtherrien wrote:So I used a referral code while activating my sim and account but I got charged the full amount of my plan. Where can I find my 10$ credit?
@seandtherrien You always pay in full for the first month. As indicated by @JK8 the credit will show up in 2-3 days as "Available Funds". Welcome to PM.
02-17-2021 05:32 PM
@seandtherrien :The credit will be applied to your account in few days.
02-17-2021 05:31 PM - edited 02-17-2021 05:32 PM
@seandtherrien wrote:So I used a referral code while activating my sim and account but I got charged the full amount of my plan. Where can I find my 10$ credit?
The credit will show up in self service within 72 hours from activation. It will be used on your next renewal.