07-07-2020 05:24 PM - edited 01-05-2022 12:23 PM
I signed up for the Facebook offer for the $10 off for the first 6 months if signed up for a plan of $30 or more. I signed up for the $35 a month plan. My Rewards shows my $2 credit for auto pay and my $10 Friend Referral Reward but the $10 a month for 6 months is not showing up yet and my next payment date is in four days.
Solved! Go to Solution.
07-07-2020 06:14 PM
If you are certain you qualify for the promo, I'd suggest you wait the four days to see if the reward shows up. If it doesn't contact a Moderator.
07-07-2020 05:51 PM
Thanks!
07-07-2020 05:51 PM
Great. Thank you.
07-07-2020 05:49 PM
Thank you.
07-07-2020 05:48 PM
Okay. Thank you.
07-07-2020 05:48 PM
Thank you.
07-07-2020 05:47 PM
Thank you. I will wait and see what happens on my renewal date.
07-07-2020 05:35 PM
@beaglebiker if you don't see it applied in 4 days, contact the modsrators about it. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
Welcome to PM .
07-07-2020 05:33 PM
@beaglebiker wait for your renewal date, if it's not applied contact customer support here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a message
07-07-2020 05:29 PM
It will get applied on your next plan renewal! Welcome To PM!
07-07-2020 05:26 PM
@beaglebiker It will be applied to your next cycle and future 6 months, not the first one. Welcome to PM!😉