$10 Monthly Credit

[sirstroud]

It's been almost 2 months and I haven't received the $10 monthly credit as was advertised being a beta member. I activated my plan in Jan and it was suggested that I would receive $10 over a 12 month period.

[Martin]

sirstroud,

The payment department is aware of such problems, but, if you were to send an email to PM, it would carry more weight than a post here. More weight = more attention to rectifying the problem.

[BetaKam]

@sirstroud  Are you a new customer on one of public mobile's new plans?  Which plan are you on?  

I am on the 45 dollar talk text and 1gig data plan and they have reduced my plan price to $35 as expected. 

If you share some more detail the other users will be able to confirm they are having the same issue. 

Thanks

[Cyber]

Hello @sirstroud,

Only new plans starting January 27, 2015 are eligible to the 10$ credit for 12 months.

You won't receive the credit if you are on an older plan.