1 year discount

[VH4]

I have been with PM for almost 1 year. I understand that I get a discount of $1/month or 1 point/year. How do I inform PM of my choice?

[computergeek541]

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@dust2dust wrote:

@computergeek541- Unless you've observed a different reality (which we all know happens a lot with this place), the official wording says 12 months. Other wording says 30 days. So months was specifically said. And goes on to say on the anniversary date.

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At least with the old rewards system, the loyalty reward lines up with the renewals and the rewards shown in the account will show the additonal of the extra $1 before the year is actually finished, but won't actually be credited to the account balance until a later time.

[dust2dust]

@computergeek541- Unless you've observed a different reality (which we all know happens a lot with this place), the official wording says 12 months. Other wording says 30 days. So months was specifically said. And goes on to say on the anniversary date.

[computergeek541]

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@BKNS27 wrote:

@VH4 

It depends what system you are currently on. You can’t choose which one you want. You will receive your $1 or 1 point automatically on your account after 365 days plus 1 day.

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It's not 365 days. It's based on billing cycles.

[BKNS27]

@VH4 

It depends what system you are currently on. You can’t choose which one you want. You will receive your $1 or 1 point automatically on your account after 365 days plus 1 day.

[Yummy]

No choice for you!

You are on Points so have to collect 15 in order to exchange them for $15.

[DennyCrane]

You don't get a choice. If you've been here a year you'll be on the new points system, not the legacy rewards system where you get $1 off per month. As @dust2dust said, you'll get 10 points once a year. Once you have 15 points you can redeem them for an account credit or use them to purchase add-on's. 1 point = $1 of value.

[esjliv]

@VH4 if you wait for it, it will come. Basically it will show up after your 14th 30-day payment (if not suspended for more than 60 days within the anniversary period).

EDIT, nope I don't like that response above, i'm thinking of the members on old rewards, sorry.

See here for POINTS rewards: https://www.publicmobile.ca/en/on/get-help/articles/public-points interesting is states (including time spent with service on hold). So this seems different than old rewards program.

[dust2dust]

After 365 days or thereabouts you should get 10 points added to your points balance. No dollars.