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Great Neighbour / Super Voisin

Voicemail number change

I came to PM from Telus where my Android phone was setup so that unanswered calls would get forwarded to a number on my PBX which hosts my voicemail.

 

I did this by going into the call settings -> voicemail  settings -> voicemail number and changed it.

 

With PM, I can't.   The error message that pops up is "Failed to read data.  Voicmail number change unsuccessful".

 

Is there a way to do this through contacting someone here?


Accepted Solutions
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Good Citizen / Bon Citoyen

Re: Voicemail number change

This might be a work around for you.

 

Try using these settings:

(This is from Android Nougat so you might have to menu dive to find the correct menu if you're on a different version.)

 

Phone app > 3 dots > Settings > Calls > Call forwarding

 

Change the "When unanswered" and "When unreachable" phone numbers to your voicemail number.

View solution in original post


All Replies
Highlighted
Good Citizen / Bon Citoyen

Re: Voicemail number change

This might be a work around for you.

 

Try using these settings:

(This is from Android Nougat so you might have to menu dive to find the correct menu if you're on a different version.)

 

Phone app > 3 dots > Settings > Calls > Call forwarding

 

Change the "When unanswered" and "When unreachable" phone numbers to your voicemail number.

View solution in original post

Highlighted
Good Citizen / Bon Citoyen

Re: Voicemail number change

PM Call Forwarding.jpg

These are all of the codes for call forwarding on Public Mobile. The "SEND" means the call/dial button on your phones dialer; the codes are to be entered into your phone's dialer. 

 

Hope this helps.

Highlighted
Oracle

Re: Voicemail number change


@skidoomaster wrote:

PM Call Forwarding.jpg

These are all of the codes for call forwarding on Public Mobile. The "SEND" means the call/dial button on your phones dialer; the codes are to be entered into your phone's dialer. 

 

Hope this helps.


These codes are the way to do forwarding on a featured phone.  Smart phones typically have menu items that do the same thing. 

Highlighted
Deputy Mayor / Adjoint au Maire

Re: Voicemail number change


@Indexx wrote:

This might be a work around for you.

 

Try using these settings:

(This is from Android Nougat so you might have to menu dive to find the correct menu if you're on a different version.)

 

Phone app > 3 dots > Settings > Calls > Call forwarding

 

Change the "When unanswered" and "When unreachable" phone numbers to your voicemail number.


This.  Note that if your PBX relies on the OCN (originally called number) being passed through (the way that free services like Youmail do), it's not going to work.  Public doesn't seem to send that correctly. If it's a dedicated number specifically for your voicemail box, then you'll be fine.

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Great Neighbour / Super Voisin

Re: Voicemail number change

Yes. Voip.ms. There is a DID that goes straight to voicemail that I use. I get the vm as an mp3/wav email attachment.