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Mayor / Maire

Under Investigation

Next thing Public needs to work on is the "under investigation" issues.

It seems some weird things happen on the system and they always take so long to fix.

90+ days should not be the normal time to fix an issue (many are at the 180+ day time frame now)

 

Unable to dial local phone numbers

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-Problems/m-p/167948

 

Problem with rewards when dealing with future dated plan changes

https://productioncommunity.publicmobile.ca/t5/Rewards/I-Broke-Autopay/m-p/174397

 

Issues with phone numbers (private message)

 

Double billing credit cards (private message)

 

Recurring account credits (private message, really there is no way to fix this? Automate it somehow instead of messaging mods every renewal?)

 

This thread can be used as a bug list for any other major issues you guys have found

 

Scripting issues and alternate number regex jump to mind

 

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