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Retraité / Retired

Maintenance scheduled this weekend

Hey there, we wanted to give everyone a heads up that Self Serve and Activation portals will not be available this weekend. Here are the exact time windows for the scheduled maintenance:

 

Start: Saturday, Aug 8 2015@ 9:00 PM EST

Finish: Sunday, Aug 9 2015 @ 9:00 AM EST

 

Start: Sunday, Aug 9 2015 @ 8:00 PM EST

Finish: Monday, Aug 10 2015 @ 10 AM EST

 

During these times you won’t be able to do the following:

  • Access your Self-Serve account to make a payment
  • Activate a SIM card
  • Swap your SIM 
  • Change your phone number or port-in a number

 

Sorry for the inconvenience!

Mayor / Maire

Re: Maintenance scheduled this weekend

That's OK. Progress does require Sacrifices every now and then

Legend

Re: Maintenance scheduled this weekend

Christine,

Thank you for the advance warning. By knowing about the scheduled downtimes, we will be in an ideal position to inform customers, stating that they do not have access to this or that.

Cheers.
Model Citizen / Citoyen Modèle

Re: Maintenance scheduled this weekend

I second @Martin thank you @Christine_R not all companies would tell people about their down time even though its a necessity to do every once and a while Smiley Happy

Legend

Re: Maintenance scheduled this weekend

Charanth182,

Thank you for being supportive of my post.

Cheers.
Model Citizen / Citoyen Modèle

Re: Maintenance scheduled this weekend

@Christine_R

 

thanks for the heads up. Its really appreciated especially when its done ahead of time Smiley Happy

Mayor / Maire

Re: Maintenance scheduled this weekend

In Public Mobile's Community, We get the Scoop.

 

At Koodo, They get the Koop, lol

 

BUT, at Bell/VM, Only Static

 

Being with Telus does have its Perks, and We are Seeing and Living it, which is Awesome

Mayor / Maire

Re: Maintenance scheduled this weekend

Public Mobile will be better after the maintenance !

Mayor / Maire

Re: Maintenance scheduled this weekend

ACTUALLY, Public Mobile Will be 100x Better, After a Maintenance, PM will ROCK

Deputy Mayor / Adjoint au Maire

Re: Maintenance scheduled this weekend

You guys have no idea how lucky we are to have a self serve site with almost 100% uptime.

Rogers & Fido self serve (which by the doesn't let you do much anyways) is down each & every night from 11pm PT to 3am PT. Bell Prepaid site works almost all the time but it hardly has any info & there is not much you can do yourself.