To everyone complaining, I know it's frustrating but you have to understand something, where else are you going to get a plan that PM just offered during the promo period? Nowhere... Having no direct line or in store service is part of what keeps cost low. Every time a cellphone company isn't at someone's expected standards, people start to lash out at them... I would understand getting mad if the service was atrocious but people need to realize PM was and is extremely overwhelmed with the amount of people that signed up recently. I'm sure majority of people who signed up did so to get away from complaining about horrible service or super high prices elsewhere... PMs not going to be perfect but this is the best bang for you buck deal you're going to see for a long time, so give PM a chance
