Cannot activate data on my iphone 6

[Bakyt]

Cannot activate data on my iphone 6

[Luddite]

@Andrewbs FYI: APN settings cannot be adjusted manually on iPhones.

[Andrewbs]

when you get into the APN settings use this link to help with the required info to connect your internet,

I did this myself today for a LeCo Lemax 2 phone it worked.

https://apn-canada.gishan.net/en/apn/public-mobile

[Luddite]

@Bakyt Here's a long checklist:

- connects with wifi?

- cellular data turned on?

- is it all apps that use data or just the browser not connecting?

- toggle airplane mode off/on

- remove sim for 5 minutes, then install and reboot

- go to settings, then general-profile and delete any profiles

- check network is not set to 2G; use auto, 3G, or LTE

- check for operating system updates

- remove any VPNs

- reset all network settings; you will need to add back wifi passwords after that.

- try sim in another phone and a good sim in your phone

- look for carrier update: Settings >> General >> About: if there is one it will be offered

[Luddite]

What does work?

Login to your account and confirm you can see data listed under data & Add-ons.

FYI: APN settings cannot be manually set in iPhones.

[popping]

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@Bakyt wrote:

Cannot activate data on my iphone 6

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Use the following procedure to initialize your APN setting on your iPhone 6.

1.  Remove your PM SIM card.

2.  Shutdown your iPhone 6.

3.  Insert your PM SIM card

4.  Start up your iPhone 6.

If this procedure does not work, you need to setup the APN manually.

https://apn-canada.gishan.net/en/apn/public-mobile

[Lieux]

Hello @Bakyt

Can you give us more details? It will help us to help you!!!