Get 500 MB + 500 MB AutoPay bonus at 3G speed for $25!

[Alan_K]

Update as of April 23, 2019: This plan is now expired.

Hey Community,

Starting March 13, 2019, the $30 for 500 MB Data at 3G speed plan will now be available for $25 per 30 days - for full plan details, check it out below:

Plan details:

• 30-day plan
• 500 MB Data at 3G speed
• +Bonus 500 MB with AutoPay
• Unlimited Canada-wide Talk
• Unlimited International Text and Picture Messaging
• Voicemail and Call Display
• New and current customers are eligible

How to Get This Offer:

New customers	Current customers
Purchase a SIM Card: Click here to order online or locate a participating retailer to purchase a SIM Card. Visit activate.publicmobile.ca and follow the instructions to activate your SIM Card. If purchasing from a participating retailer, the retail associate can assist you with the activation. During the activation process, select the ready-made plan “$25 for 500 MB + 500 MB AutoPay Bonus”.	Log in on Self Serve Go to “Plan and Add-ons” Select “Change Plan” Select the ready-made plan “$25 for 500 MB + 500 MB AutoPay Bonus”. You will have the option of changing your plan immediately or upon the next renewal date.

To learn more about Public Mobile, click here.

-Public Mobile Community Team

FAQ

Spoiler

Question	Answer
I’m already on the $30 500 MB 3G Data plan with Unlimited Talk & Text. Do I need to do anything to get my rate plan to $25/month?	The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section.
I chose to switch to the $30 500 MB 3G Data plan with Unlimited Talk & Text on my next renewal date. Will my plan’s price automatically change?	If you had requested to change your plan before this new pricing was announced, you will continue to pay $30 per 30 days. The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section.
Will I keep the same plan forever? Will my plan change?	Please refer to our Terms of Service for more information about our plans.

[Tooba]

Ohh thank you soooooo much 

[Lieux]

---

@Tooba wrote:

Thank you very much so it means he'll be able to have the same number and plan also??

---

Yes his account, his phone number and his plan will not change.

[Tooba]

Thank you very much so it means he'll be able to have the same number and plan also??

[Lieux]

---

@Tooba wrote:

Hi I have a question please help 

My son is with public mobile. He lost his phone today. Can he keep his number and plan when  he buys a new sim card of public mobile???

Please help what he should do

---

Yes no problem. He can go in his self-serve account and tab..PLAN/OPTIONS and click on PHONE LOST/STOLEN. When he will have a new sim card he can go in the same tab and clcik on CHANGE MY SIM. 

[liuxinbing]

go to self serve and report lost.

[Tooba]

Hi I have a question please help 

My son is with public mobile. He lost his phone today. Can he keep his number and plan when  he buys a new sim card of public mobile???

Please help what he should do

[mohamedah78]

Not at all. It showed around 650 mb, way less than the 1g.  

[mohamedah78]

Well it says unlimited talk provincial wide but thats not what i have picked. It was canada wide. This is a headache.

[Tooba]

He sign up for this new offer on the 10th or 11th of April 

[Randy3]

When did you sign-up for the new offer?

The $25 special offer plan expired on the end of April 22, 2019.

[Tooba]

Hi my father is a lagacy customer $33 a month with autopay since 2013. He also switched to this $25 special offer plan that has to change on may 3rd his next billing cycle. But today his account was suspended saying your plan has expired why????? He is on autopay never missed a payment then why his account is suspended please please please help.  He has no service. 

[liuxinbing]

It’s morning of 23rd, plans are unchanged 

[Randy3]

Just found out offer was expiring too!  Moved my son from Speakout to Public Mobile.  Great deal!

[Barth]

Hurrah! I had been thinking about migrating my wife over to this plan. When I saw that the offer was expiring, I got into gear and moved her over this afternoon. So easy!

[Lieux]

---

@moalkhatib wrote:

You are so good in technology Lieaux

Done successfuly with the incognito mode

Thank you very much

---

I'm not good in technology....but I read a lot here in the forum!!!

[moalkhatib]

You are so good in technology Lieaux

Done successfuly with the incognito mode

Thank you very much

[moalkhatib]

oh thats a good idea I will try

[Lieux]

---

@moalkhatib wrote:

Yes my account is active and suddenly the phone gave me a message that there is not a sim card

I inserted the sim of a friend of mine in the phone and it works

inserted the sim in my friends phone and same message "no sim card"

so I bought this new sim but system wont allow me to get it replace the older one

any idea?

thank you

---

Strange....can you do the change with a different browser or on incognito mode?

[Lieux]

---

@moalkhatib wrote:

there is a new plan

$25 30-days
3G
500 MB Data⁴ at 3G speed
+ BONUS 500 MB with AutoPay
UNLIMITED Talk Canada-wide
UNLIMITED International Textand Picture Messaging
VOICEMAIL & Call Displa

Can I transfer my plan to this plan to get this internet?

---

Did you try in your self-serve account to change your plan? Can you wait for the change the next renewal date? It would be better for you. You will have your rewards and your renewal date will not change..

[moalkhatib]

Yes my account is active and suddenly the phone gave me a message that there is not a sim card

I inserted the sim of a friend of mine in the phone and it works

inserted the sim in my friends phone and same message "no sim card"

so I bought this new sim but system wont allow me to get it replace the older one

any idea?

thank you

[Lieux]

@moalkhatib is your self-serve account shows ACTIVE on the first page? What happened with your sim card? End of minutes? ....Tell us more..

---

[moalkhatib]

Thank you Lieux

[Lieux]

---

@moalkhatib wrote:

Hello

I had troubles with my sim card

suddenly it stopped working, no idea how why

I went to a kiosk in Halifax and bought aa new sim for $11.50

I try to install the sim and enter the sim number but without success!

The new sim number is XXXXXXXXXXXXXXX

Can you please enter the sim number from your end?

As well there is a new plan that is of the same value with 500mb + 500 mb of data 

$25 30-days
3G
500 MB Data⁴ at 3G speed
+ BONUS 500 MB with AutoPay
UNLIMITED Talk Canada-wide
UNLIMITED International Textand Picture Messaging
VOICEMAIL & Call Displa

Can I please transfer my plan to this plan to get this internet?

---

We are not moderator here....so no personal information...you can change that click on the 3 dots in your message...

If you tell us more about your problem we can probably help you...Is your account ACTIVE?

[Pizzaeh]

@moalkhatib blank out/remove the SIM card # from your post for security/privacy.

[moalkhatib]

there is a new plan

$25 30-days
3G
500 MB Data⁴ at 3G speed
+ BONUS 500 MB with AutoPay
UNLIMITED Talk Canada-wide
UNLIMITED International Textand Picture Messaging
VOICEMAIL & Call Displa

Can I transfer my plan to this plan to get this internet?

[mimmo]

@newcup  yes ending today, I believe new plans are/were also showing, so act fast if you want this plan. 

[newcup]

Thanks, is it goning to end today?

[Lieux]

---

@newcup wrote:

is it the plan still on?

---

You can have a look here...https://www.publicmobile.ca/en/bc/plans and yes....

[newcup]

is it the plan still on?

[Jack-L]

I just got one on Apr.18. It is great so far.