You can port your phone number using the self serve account. It took me less than an hour to port my old fido prepaid number. Instructions:1. Log in to your self serve account2. Click on the Plan and Add-ons tab3. Click on change phone number tab4. C...
Did you try inserting your SIM card into your phone? I activated it online but I thought the process didn't go through and I tried activating it again it says SIM invalid. I tried inserting the SIM card in my phone and everything works.