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carcioni · 08-22-2019

We received a call from PM, regarding the transfer of a phone number.We had used the wrong 'PIN' for the transfer, so now it is incomplete.We found the correct PIN, and need to forward that to 'someone' who can completethe transfer. Is there a proces...

carcioni · 08-21-2019

We are attemping to update a phone number, and the site keeps putting us back to the error page. The one that says 'Ok No! It looks like something went wrong'.It does this for pretty much any page such as viewing plan details, changing a number, etc....

carcioni · 11-04-2022

Yup. Same here. And they are threatening to shut down my phones even though they are all on auto-pay. Fun, fun, fun .... or not.

carcioni · 11-04-2022

Even better ...I am now getting text messages for all of my six phone accounts that the payments are denied, and the services have been suspended. Weird.All the phones still work, but we'll see what happens tomorrow if we can't login to the system to...

carcioni · 08-22-2019

Thanks. We'll give it a try. CheersC

carcioni · 08-21-2019

I might suggest that PM invest in some cloud infrastucture and start learning to scale their server environmnents on demand, as opposed to pushing customers to use off hours as a way to shed load. But, then again, that's just my thoughts.  CheersC

carcioni · 08-21-2019

I am not sure anyone has actually raised the issue, other than on this board. CheersC

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Incomplete Transfer of Number

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Re: Incomplete Transfer of Number

Re: Self Serve Web Site Broken

Re: Self Serve Web Site Broken