The services could need to be reprovisioned. Try logging into My Account, mark the phone as lost or stolen, then undo the lost or stolen phone, then try restarting. Or, the SIM could be improperly installed, try removing it and putting it back in. Or...
Hi Ray,You could try reprovisioning the phone by Setting it to lost or stolen in My Account and then undoing the lost/stolen in My Account and having your parents restart the phone once this is complete. I don't think this is the problem since its co...
