Seems so silly to need to go into a physical location to get it activated for you when it's so simple to do it yourself online. I don't know why it needs to be one or the other, when both seem rather irrelevant. Could avoid paying for kiosks and for ...
I had a similar problem, and wasn't sure what to do. In a last ditch attempt, I tried the back arrow, and it worked to bring me back to the page I needed!