I had a similar issue with my port and the PM representative from Walmart told me that sometimes your old company wants to get ahold of you to try and offer you better deals. After no success, the port should fully work. All I needed to do was take o...
I have not received this email; however, it might be a good idea to double check that your account is still showing it is set up for auto-pay to be on the safe side. I would hate to not have service due to a system glitch.