well I am in the same position, I was promised a free month due to a system issue which shut off my phone. I was promised a free month ending May 22 and now it is May 8, what a quick month. This is so frustrating no phone service again. will someone ...
you know the 1 month free service that was promised, suppose to end May 22, well they have changed there minds and my service ended today without notice. I guess they got me good
I was told that maybe this service is not for me and that they have up.to 48 hours to reply. The issue is fixed but they need to understand that the phone in most cases are our life line.