Community

Thanks for everyone's responses.  I was able to correspond with a CS Agent and they have resolved my issue and the payment is in my account.

I bought the 15 day US Roaming Talk and Text before we left Canada and the first 15 days worked but then we needed to buy another 15 days while we were still in the US.  So I went into the PM website on the last of the first 15 days using my phone an...

The payment went through and I got the confirmation for it.  We returned to Canada the next day (Mar 21) so I didn't need the US Roaming Talk and Text then obviously.  Very frustrating that PM won't let you prebuy for the number of days you need it o...

Thanks.  I've submitted a private message.

I bought the 15 day US Roaming Talk and Text before we left Canada and the first 15 days worked but then we needed to buy another 15 days while we were still in the US.  So I went into the PM website on the last of the first 15 days using my phone an...