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@pm-smayer97 @darlicious  Yes, after pointing the moderator to your advice, they were able to send me an APN file to fix a disabled APN on a Moto G8. The moderator's name is Ana. Yay!

@pm-smayer97  @darlicious  after some back and forth with a moderator yesterday I pointed them to our discussion and asked them to send me the APN file. It worked! Thanks everyone for your help.

@darlicious thanks for the tip. I will follow these instructions when I get my Freedom card. Cheers.

thanks @gblackma  and @darlicious . I will give the Freedom SIM a try. I tried Koodo SIM and it did not help.

 @celidhkk  Did you ever get this resolved? I just bought the same phone and am having the exact same problem! I have also tried everything everyone in the community has suggested. Please let me know. Thanks.