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avignon · 08-28-2019

Hello, @CS_Agent I am using autopay. My plan was renewed today. Payment can be found in payment history, and credit card was charged too. Why my account status is "Plan Expired"? Thanks for helping!

avignon · 08-19-2016

On the plan renewal date, got an notification from PM that my account was deactivated, and autopay was charged to my credit card on the same day! Public Mobile seems to have problem about plan renewal. I encountered other issue before (but was solved...

avignon · 12-04-2019

Get together with family, take a full relax

avignon · 08-16-2017

The issue has been quickly solved, thanks @Simon_0!It was credit card issue, not PM.

avignon · 08-16-2017

@CS_AgentMy service is suspened again today (payment day). Waiting for help.It happened multiple times before with the exact same pattern (on payment day) and has been resolved each time. I am curious what is the root cause for this to happen again a...

avignon · 09-21-2016

@Mary_M or @Shazia_K

avignon · 09-16-2016

Thanks @Mary_M for helping me out!Wonderful service!

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Credit card was charged successfully, but get "Account Status: Plan Expired"

[Urgent]Account was deactivated after payment was charged, email contact has not received...

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Re: [Urgent]Account was deactivated after payment was charged, email contact has not received...

Re: [Urgent]Account was deactivated after payment was charged, email contact has not received...